RRC’s supplier quality services are renowned for their adaptability in ensuring suppliers meet various applicable governing standards, covering a broad spectrum of industries, including energy, aerospace, and automotive “We can take the same principles and apply them across any industry,” said Sandra Laird, Vice President of Field Services. This flexibility is rooted in standardized processes like ISO 9001, AS 9100, and IATF 16949, ensuring consistent and high-quality outputs.
RRC supplier quality services encompass supplier qualification, development, maintenance, and improvement. “We assess everything from a supplier’s systems and capabilities to their capacity for consistent production,” explained Larry King, Quality Director of Field Services. This comprehensive approach includes evaluations such as First Article Inspection (FAI) and Failure Mode and Effects Analysis (FMEA), which are crucial for identifying and mitigating risks in the production process.
One of RRC’s standout features is its global reach. With engineers in key regions like India, China, and Mexico, the company offers localized support that not only reduces travel costs for clients but also provides timely expertise. “Having people in these areas reduces costs for our clients and provides immediate, on-the-ground expertise,” Laird noted. This setup ensures that RRC can respond quickly and efficiently to client needs, regardless of location.
Collaboration is a cornerstone of RRC’s approach. The company works closely with clients to tailor its services to their specific requirements. “Our clients often provide us with detailed drawings and quality documents so that we can ensure our team is well-versed in product-specific requirements,” King shared. This dedication to client satisfaction has led to long-term partnerships, such as a recent engagement where RRC’s work extended from an initial four months to nearly two years due to the expertise and quality support provided.
RRC is not just validating supplier’sstandards; the company is also thinking ahead, continuously identifying opportunities for suppliers to optimize processes and reduce costs. “We are constantly exploring ways to make processes leaner and more efficient, thereby reducing costs,” King emphasized. The focus on continuous improvement at the supplier, as well as validating process and capacity, allows RRC to review current supply demands and the ability to meet the delivery. This positions RRC as a reliable partner in the ever-evolving landscape of quality assurance.
RRC’s supplier quality services are a comprehensive solution for ensuring high standards across various industries. Their expertise, global presence, and client-centric approach make them a valuable partner, capable of adapting to each sector’s unique challenges and requirements. Whether in energy, aerospace, or beyond, RRC consistently delivers exceptional results backed by a deep commitment to quality and efficiency.